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Support Functionality​

Provide functions for support staff to do the following:

  • Disable submissions and viewer launch during Turnitin Maintenance Windows
  • View Submission ID's
  • Check and update the status of a submission by calling 'Get Submission Info'
  • Check and update the status of a report by calling 'Get Similarity Report Info'
  • Retry a failed paper submission, (Create, Upload, Generate Report)
  • A bulk retry process for all failures